Fulfillment Policy

Last updated: 2024-09-25

Thank you for choosing Unrated.gg. We are committed to providing our customers with fast and reliable order fulfillment. This policy outlines the steps we take to fulfill your orders and the estimated delivery times.

Order Processing Time

As our products are virtual, the order processing time is instant. Upon completing your purchase, you will have access to your product within 10 minutes.

Shipping Methods and Delivery Times

As our products are virtual, there are no physical shipping methods or delivery times. Your virtual product will be available within 10 minutes upon completing your purchase.

Order Cancellation and Refunds

Since our products are virtual and available within 10 minutes of purchase, we do not accept order cancellations or provide refunds. Users can transfer their priority queue to a different server for up to 24 hours. For additional information, please create a ticket on our Discord.

Skin Purchases Policy

Unrated.gg abides by Bohemia Interactive's Monetization Policy and only offers cosmetic skins that do not affect gameplay. However, skins may need to be removed or reworked at any time. Upon purchase, you agree that skins may need to be temporarily removed or replaced with other skins as server needs require.